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Frequently Asked Questions
We've compiled answers to our most commonly asked questions to make your shopping experience easier.
If there's anything else you'd like to ask, please email us at afritribeskincare@gmail.com
How will my order be delivered to me?
We securely pack your purchases before they are collected by our delivery partners the Royal Mail. With tracked and next day options available, they offer both reassurance and flexibility for your order.
How will I know if my order has been placed successfully?
On successfully submitting an order, you will see the order confirmation screen appear, and will also receive an email that provides confirmation.
How do I can check the status of my order?
To check the status of your order, just email us at afritribeskincare@gmail.com.
Can I cancel my order?
If you have placed an order and wish to cancel, email us as soon as you can at afritribeskincare@gmail.com, and we will do our best to cancel. Unfortunately, once orders have been prepared for shipping or collected we are unable to cancel them.